Motel 6 London, KY

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Diamonds In The Dark

I’m about to be as transparent as I can . I stayed here for almost 2 weeks . After the first few days the friendly customer service faces started to fall off . The day shift staff was always a pain in my rear and very difficult to deal with . The mid- day and night shift was always pleasant . But they couldn’t seem to get on the same page with the policies . To the point where the day shift man completely gaslighted me of a transaction we made instead of taking accountability that he made a mistake . I also noticed the day time staff treated Caucasian’s and Indians with a little more courtesy than others . Also seemed to put all the African Americans grouped together . The rooms are hit or miss . If you don’t like a room you like , ask for another one . They had to move me so many times because of maintenance issues or me finding a roach in my room . Again , the night shift was pleasant and accommodated me when I had a problem but the day shift didn’t care at all and just threatened to ban me from the property because I just wanted to be comfortable . I was not argumentative or difficult like he would probably want to throw me in that category . I was very articulate in my complaints . And they were very valid !! The only thing I was fighting for at this location is there was no pet fee mixed with the good location . Other than that … I would take your business elsewhere . I gave them so much business and wasn’t treated as such .

Michael Underhill

It's a perfect place for the price and location when I'm traveling for work in Louisville. Which has been 3 years now and I've stayed a lot of places all over town. The staff is very friendly and the rooms are clean. I sleep comfortably and feel safe coming to and from no matter what time of day or night.

Samuel Babae

Positive: Has great facilities with really really reasonable prices. Negative: The TV remote was without batteries. It makes me think the room was not made ready prior to check in

5oclocksanctuary

I have been traveling with my dogs from Florida to Indiana and I need certain things so we can be comfortable. Clean rooms and an outside door. And this hotel had it. Close to the highway so we can be on our way staff was friendly and very accommodating for a girl and her two dogs to just show up. Thank you! You make red roof my choice for the rest of the adventure!