Super 8 by Wyndham Fort Mitchell Cincinnati Area

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716jenc

Let's start with the positive:|*the front desk staff was very friendly and in fact, let us have an early check in with no problem or extra charge||* it is within walking distance to the fairgrounds and super close to the airport||*our bed was clean & our bathroom was clean||*It had the largest fridge I've seen in a hotel (more about this later though) ||* the room was fairly large and even had a table for two in it||* i appreciate that it had tile floors & did not have carpet in the room bc carpet in hotels grosses me out||What needs improvement:|* this room was in disrepair. There were massive cracks along the ceiling and gouges within the walls (pic included)||* the toilet seat was not the right size or shape for the toilet bowl, so I couldn't even sit down in order to use the restroom.(pic included)||* the shower had mismatching hardware and felt like I was putting on a performance based on the odd spotlight pointing directly into the shower (pic included)||* there was no closet in this room or place to hang clothes. The closet space had been repurposed to house the enormous refrigerator (pic included)||* although the floors were tile, they were still dirty. I had to get out of the shower to grab something from my suitcase and in the short distance to my suitcase and back to the shower, the floors were dirty enough for me to leave footprints back in the shower when I stepped back in.

John Carman

I have stayed here several times over the last two years. I have always had clean and comfortable rooms. the house keeping checks on you and brings towels and toiletries for you, if you are staying for extra days. T'Ann at the front desk knows me, and so many other people that have stayed with them in the past. She and Leo and the whole team don't allow anything silly to happen when they're on duty. I read a lot of the old reviews and can promise that since new owner took control, that's the operative word. Control. The site is clean, recently renovated and they're always working on updating things but not affecting the guests and comfortability of their stay.

Bobby Singleton

Fast and great check in experience! The Receptionist Tiffany was amazing!!! Very friendly and very helpful! Was told the hotel was being remodeled and our room was amazing. My mother is in a wheelchair and she had plenty of room!!!! Housekeeping could do better. We didn't have towels in the room but I went to the front desk and Tiffany gave me towels. Which I understand the remodeling and getting new housekeepers and them remembering everything for the rooms. I used to run a hotel so I totally understand. We will definitely be staying here again. Thank you for everything Tiffany!!!! I hope they keep you! You're amazing!!!!

Jasmine

As soon as we walked in there was an cockroach. Pet friendly, max of 2. They don't even have microwaves in the room. They have the microwave in an separate room with an soda machine & ice machine. There were multiple cockroaches in that separate room. It was supposed to be locked, and you needed an key to get inside. But the other door was unlocked, so it defeated the purpose. The other ice machine didn't even work properly. When we first arrived the shower head wasn't even working, we had to tell them & they had to turn it on. The beds were comfortable in my opinion, they were safe. But that was one of the only good things about this hotel. The house keepers were nice, and they knock on your door around 10am sometimes 11am. There are a couple of trashcans outside but they were full most of my stay. I stayed 2 days in total. They have storage space besides the fridge. The fridge is so small it can barely fit anything. The freezer is even smaller. The fridge is the size of an child's bedstand. Two of the lights didn't even work, no lightswitch for them at all. The lightswitch for the bathroom and bathroom mirror were weird & on the same place. My sister got blatantly stared at by people in their 20s (mind you she is under the age of 18 and that is obvious.) My father did not feel it was safe for us to go outside alone but I did not feel that way (he is used to the city.)